Career Opportunities

Job Opportunity - Desktop Support Engineer

  • Location : Bangalore
  • Preference : Male Candidate
Key Responsibility
Desktop/Laptop on-site and phone support;
Printer/Fax support;
Backup system support;

To provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC/Server problems (Hardware, software and application) and related peripherals (Printer, scanner, PDA etc).
  • To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC/Server, OS, software and related peripherals.
  • To be prompt and meticulous in updating of daily incident handled into the incident management tool.
  • To be responsive and pro-active when handling of end-users' PC problem and request.
  • To be highly customer focused and diligent towards providing good customer service.


Requirements
Degree or Diploma in IT or related discplines.
  • Min 1 year related working experience preferred.
  • Possess relevant IT skill set in hardware and software troubleshooting.
  • Experience in supporting Windows OS, Microsoft Office Suite, Lotus Notes, Anti-virus software etc.
  • Must be customer service oriented with good inter-personal and communication skills.
  • Good attitude with postive mindset in learning and ready to excel.
  • Able to work independently as well as in a team.
  • Fresh graduates are also welcome to apply.
careers@ralcoindia.com   |   Apply Now »

Job Opportunity - Business Development Executive

  • Location : Bangalore, Chennai, Hyderabad, Delhi, Mumbai
  • Preference : Male Candidate
  • Experience : 2 - 3years
Key Responsibility
  • Business development and sales/mktg of Hardware & Networking products/services.
  • End to end knowledge of sales and marketing
  • Making the report of the each customer visit & submit to immediate senior manager/ team leader
  • Visits to customer place & getting the information on products requirement
  • Involved in preparing forecast/Projection sales plans, maintain & update the market research & sales reports
  • Responsible for timely closer of users queries
  • Co-coordinating between customer in all matters like demo, sales, payments, support, problem/conflict resolution


Requirements
  • Good communication & Presentation skills
  • Self Motivated and result oriented
  • Excellent Customer Relationship Management
careers@ralcoindia.com   |   Apply Now »